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or contact us via our online enquiry form & we will get back to you”
 
 

Soul - ADSL Broadband Internet Plans

 
 
 

ADSL Light 256K plan

$29.95 per month

1GB peak + 5GB off peak

Click here for details
ADSL light 512K plan

$39.95 per month

3GB peak + 7GB off peak
Click here for details

ADSL Medium 1500K

$49.95 per month

8GB peak + 10GB off peak

Click here for details
 
BROADBAND PLANS

Flat Rate Plans - no excess download charge

 
Plan Name Monthly Price Connection Speed Monthly Download Quota
(Peak plus Off Peak)
Shaping IP Address Payment Method
Light 256/6GB $29.95 256/64k 6GB* (1GB+5GB) 64k/64k Dynamic CC
Light 512/10GB $39.95 512/128k 10GB* (3GB+7GB) 64k/64k Dynamic CC
Medium 1500/18GB

$49.95

1500k/256k 18GB* (8GB+10GB) 64k/64k Static CC/DD
Standard 1500/36GB $59.95

1500/256k

36GB* (18GB+18GB)

64k/64k

Static

CC/DD
Premium 1500/50GB $69.95 1500/256k 50GB* (25GB+25GB) 64k/64k Static CC/DD
Premium 8000 $79.95 8000k/384k~ 18GB# 64k/64k Static CC/DD
Premium Plus 8000 $99.95 8000k/384k~ 40GB# 64k/64k Static CC/DD
 
SOUL Broadband is available nationwide, excl. Tasmania, subject to availability.
SOUL ADSL plans are paid by Credit Card (CC) or Direct Debit (DD) monthly in advance.
Upload traffic is not counted.
* Consists of peak (9am - 4am) and off peak (4am - 9am customer’s local time) download quota. Speed will be shaped for the period in which the download quota has been exceeded (peak and/or off peak).
# Speed will be shaped to 64k once inclusive download quota is reached until the start of the next billing month.
 

Combine and Save – We have listed examples of our most popular bundles:

Combination 1 – A favourite!

256K ADSL Broadband Internet plan (6 GB download) $29.95
Soul World Home phone* Line Rental (22c local calls, 99c National Call Cap between 7pm to midnight) $19.95
 Total monthly cost
*A $20 monthly minimum call spend is required to qualify for this line rental.
$49.90
 

Combination 2 – Combine 3 of our most popular services to get the best value deal

 
256K ADSL Broadband Internet plan (6 GB download -1gb+5gb) $ 29.95
Soul World Home phone* Line Rental (22c local calls, 99c National Call Cap between 7pm to midnight) $19.95
Mobile SIM Card -No access fee - $9 minimum spend- 9c/30sec call charge $9.00
Total monthly cost $58.90
 

Combination 3 – Double the speed of standard broadband & generous data downloads with no excess charges

 
512K Broadband Internet with 3GB Peak + 7GB off peak downloads $39.95
Soul Home Talk* Line Rental (17.5c local calls, $1.98 National Call Cap for 1 hour) $29.95
Total monthly cost $69.90
 
 

Combination 4 - This is super fast Internet and also great for heavy users – Watch movies & TV in real time

 
1500K Broadband Internet with 8GB Peak + 10GB off peak downloads $ 49.95
Soul World Home phone* Line Rental (22c local calls, 99c National Call Cap between 7pm to midnight) $19.95
Total monthly cost $69.90
 
 

Combination 5 – This is lightning fast Internet and also great for heavy users – Watch movies & TV in real time

 
Premium 8000K Broadband Internet with 18GB downloads $ 79.95
Soul Home Talk* Line Rental (17.5c local calls, $1.98 National Call Cap for 1 hour) $29.95
Total monthly cost $109.90
 
 
 

OTHER BROADBAND FEATURES

  • Free spam filter and virus protection
  • Free email accounts and webspace
  • Back-up dialup connection with every broadband plan
 

THINGS YOU NEED TO KNOW

Monthly Access Charge
Monthly access charge is the monthly subscription fee for your plan. This charge does not include excess download and other additional charges. Monthly access charge is paid by Credit Card (CC) or Direct Debit (DD) monthly in advance.

Download Quota
Download Quota means the amount of data you can download during a one billing month. Unused allowance is forfeited.

Shaping
Once the specified monthly download quota is reached, download speed is reduced to the "shaping" speed until the end of the billing month. Shaping allows you to download even when you go over monthly download quota and protect you from unexpected excess download charges.
 

MORE INFORMATION

 
Please Note: New ADSL plans available from 16.04.08 are for customers who do not have any ADSL code on their line. To register for our new ADSL/2+ plans, you will receive a new account with Soul including a new username and email address eg: example@mysoul.tpg.com.au

Existing Soul customers:
- You need to apply for a cancellation of your current Soul ADSL connection
- Any credit or email addresses you currently may have/get on your existing account cannot be transferred to your new account.
- You will be without an internet service for approximately 5-8 working days
- Set up fees may apply

ADSL/2+ customers with another ISP:
- You need to cancel your existing service and apply for one of the new Soul ADSL/2+ plans {cancellation fees could apply, please see your current provider}
- You will be without an internet service for approximately 5-8 working days {Note: You must ask your current ISP to "drop your ADSL codes" from your line. Failure to do this will delay your new connection with Soul}

Coming soon - Our exciting new plans will soon be available to Existing Soul customers and customers with an ADSL2+ service with another ISP without the need to break your service connectivity or ask your old ISP to cancel your plan - stay tuned for more information!

Please note, further checks will be made once your application is submitted:
- The telephone line you have provided is active & belongs to the TELSTRA Network
- The exchange you connect to has available capacity
- There is no incompatible product on the telephone line you have provided (e.g. part of a rotary group or commander system, have conference call facility, or PABX)
- The cabling infrastructure between the exchange and your premises is compatible with ADSL2+ service (incompatible infrastructure inc. RIM, PGS, Sub-Exchange)
- You are not using a pre paid telephone line

If you have any questions or concerns, please contact our Sales area on 1300 798 457.
     
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